NOTICE OF PRIVACY FOR CLIENTS

For SUZANNE STEPHENS, who, for the purposes of this privacy notice, will hereinafter be referred to as TOP BRAND, the protection of your personal data and privacy is important. That is why we make this privacy notice available, to inform our clients and users about the personal information collected, its purpose, the way it is protected and methods for exercising their ARCO rights.

We inform you that the person responsible for processing the information is SUZANNE STEPHENS, located at Mexico City. In accordance with the provisions of the Federal Protection of Personal Data in Possession of Individuals and its Regulations Act, we inform you of the following:

PURPOSE

What is the purpose of this privacy notice?

This concept tells us how we will process your information, which will only be in accordance with what is established in this privacy notice.

The purpose of obtaining the personal data we collect is to be able to provide you with a service tailored to your needs and the services offered by the company. If you do not wish to provide the information requested, we will therefore be unable to offer you the service you deserve.

The purpose of obtaining the personal data we collect from you by analogous means is as follows:

  • Management, control, administration, and updating of information related to the clients of the person responsible.
  • Identification of natural persons and legal representatives or contacts designated by legal entities.
  • Billing for services and products provided, as well as their judicial or extrajudicial collection.
  • Commercial relationship in digital marketing, branding and design, corporate video, professional photography, and outdoor advertising.
  • Client history log.
  • Communication channels.
  • Sending information and commercial offers about our products.
  • Conducting satisfaction surveys.

Our website has no cookies or beacons www.suzanne-stephens.com to ensure that your browsing is completely private. For further information on these concepts, please visit the following website www.allaboutcookies.org..

DATA COLLECTED

The personal data we collect from you include the following:

  • Name
  • Name of legal representative (legal entities)
  • Address
  • Phone number
  • Cell phone number
  • Email
  • RFC (Tax identification number) (only when you make a payment)
  • Facebook ID

DATA TRANSFER

The PERSON RESPONSIBLE only makes a national transfer of our clients’ data at the time of making a payment to the company, since the transfer is made to the Tax Administration Service and its certified suppliers through electronic billing, in which case your consent is not required in accordance with the provisions of Article 37 of the Federal Protection of Personal Data in Possession of Individuals and its Regulations Act.

EXERCISE OF ARCO RIGHTS

In all legally appropriate cases, you may exercise your rights of Access, Rectification, Cancellation and Opposition (ARCO) at any time through the procedures we have implemented.

The corresponding request (see ARCO rights form) must comply with the requirements established in current legislation, by writing to our Personal Data Department (contact@suzanne-stephens.com)

The request must contain the following:

  • Your name and address or other means of communicating the response to your request.
  • Documents proving your identity or, where applicable, legal representation.
  • A clear, accurate description of the personal data in regard to which you are seeking to exercise any of the ARCO Rights; and
  • Any other element or document that facilitates the location of personal data.

The person responsible will inform you of its decision within a maximum period of twenty business days after the date on which it receives the corresponding request. If the request is appropriate, it will be effective within fifteen business days following the date on which the person responsible provides a reply. In the event that the information in your request is erroneous or insufficient, or the necessary documents to prove your identity or the corresponding legal representation are not provided, the person responsible will require the correction of the errors to be able to process it within five business days following receipt of your request. In these cases, you will have ten business days after receipt of the correction request to reply. The corresponding request will be considered not to have been submitted if you fail to respond within this period.

You may obtain the information or personal data requested through plain copies, electronic documents in conventional formats (such as Word and PDF), or by any other legitimate means that guarantee and certify the effective exercise of the right requested.

You will be responsible for keeping your personal data in the possession of the person responsible updated. You will therefore guarantee and be responsible, in any case, for the veracity, accuracy, validity and authenticity of the personal data provided, and you will undertake to keep them duly updated, reporting any changes to the person responsible.

REVOCATION OF CONSENT

You may revoke your consent for the processing of your personal data, without retroactive effect, in all cases in which this revocation does not imply the impossibility of complying with obligations derived from a current legal relationship between you and the person responsible.

The procedure for revoking consent, if applicable, will be the same as that established in the immediately preceding section for the exercise of ARCO rights.

LIMITATIONS ON THE USE AND DISCLOSURE OF YOUR PERSONAL DATA

You may limit the use or disclosure of your personal data by directing the corresponding request to our Personal Data Manager at the following address: contact@suzanne-stephens.com. The requirements to prove your identity, as well as the procedure to respond to your request, will be the same as those indicated in the “Exercise of ARCO rights” section. The person responsible has the means and procedures to ensure the inclusion of some of your data in its own exclusion lists when you expressly request their inclusion in them. The person responsible will provide the registered owners with the corresponding proof of registration.

SECURITY MEASURES

Since the protection of your personal data, as well as your privacy, is important to us, SUZANNE STEPHENS complies with the technical, administrative, and physical measures to protect your personal information from damage, loss, alteration, destruction or loss, unauthorized use, access, or processing.

MODIFICATIONS TO THE PRIVACY NOTICE

The person responsible may modify, update, extend or in any other way change the content and scope of this privacy notice, at any time and at their discretion. In such cases, we will publish these changes on the www.suzanne-stephens.com website.

If the privacy notice is substantially modified, you will be notified through the contact method we have for you, in addition to the aforementioned website.

Privacy notice version 1.0

Last updated February 27, 2024